According to research from the accounting firm PricewaterhouseCoopers, a third of your customers will leave you after one bad customer experience, and almost all will move on after two or three bad experiences.

However, a positive customer experience builds trust and a lasting relationship between your company and your customer. It extends throughout the buyer’s journey and ensures you build a loyal and long-lasting relationship with your clientele.

The right technology is key to providing the ideal experience for your customers, blending your ability to meet your customer’s business needs with a uniquely human touch.

We’ll dive into the ways our customers used RingCentral’s customer engagement solutions to provide the best possible customer experience.